

About 3/4 of the way into the installation process however an Error: message popped up interrupting the installation process, "The file PDF.dll on Windows Vista CD-ROM is needed". In any event I managed to install the new CS3 with the new serial number via the link you have provided. Very nerve-wracking process! I removed a lot of Adobe related folders as instructed by the Adobe Support Agent which includes Adobe PCD folder and others but ln retrospect I should have just followed the instructions on the link you provided. Thanks so much! Really appreciate your help!

I do not know how to obtain permission to delete/alter this file. The user name on this computer is under My Name however this computer WAS purchased by my brother on line (I don't know if that makes a difference). So I as mentioned earlier I am on a fairly new Windows10 HP All in Once Computer. "Require Permission from Administrator to make changes to this folder" I am now trying to delete C: Program Files (x86)/Common Files/Adobe but when I try to delete this folder (which contains subfolders) I get a pop up that states: So far I have deleted C: Program Files (x86) Adobe.

In addition I was instructed and given steps by Adobe Support Agent to delete all the Adobe folders available on my computer located in C: Program Files/Adobe and other files etc. So far I have uninstalled the Suite successfully. I received instructions from Adobe Support (phone chat) and the agent emailed me "Installing Steps" as well as details to uninstall CS3.
